About Us
SRS will tailor a management service to an individual developments requirement. We aim to provide clear and explicit lines of communication between residents, leaseholder, visitors, contractors and our staff.
We believe building personal relationships between our staff and customers is fundamental to providing outstanding levels of customer service. It is essential that our customers are talking to a member of our staff who is familiar with the development and genuinely cares about any concerns. We will provide direct telephone numbers and email addresses for easy communication with our staff. As well as a superb delivery of service our clients will expect to receive a friendly professional and knowledgeable, prompt response either in person, by telephone or email.
The welfare of our residents, visitors and staff is paramount and we will adhere to Health and Safety Legislation, Fire Risk Assessment requirements, including our membership of RoSPA, which provides a great source of Health and Safety information and resources.
“We want to enhance resident’s retirement and support them to live worry and stress free, whilst still encouraging them to actively be part of the management process.” – Jonathan Earnshaw (Director)